Rk66 takes every aspect of protecting our players' personal data seriously. This document transparently explains how we collect, use, store, and protect your personal information when you use our platform.
Privacy is more than a legal document to us — it is a genuine commitment we fulfil through concrete action every day in the operation of the rk66 platform.
All personal data and financial information transmitted between your device and rk66 servers is protected using 256-bit SSL/TLS encryption — the same security standard used by leading banking institutions in Malaysia.
Rk66 has never sold, lent, or rented players' personal data to any third party for marketing or commercial purposes. Your data is used exclusively within the scope of your rk66 account operations.
Identity documents submitted during the KYC process are stored in a dedicated segmented system with access restricted to authorised personnel only. All files are encrypted and deleted in accordance with our data retention policy once the required retention period has ended.
Access to player data within rk66's internal systems is restricted and fully logged. Each staff member can only access the data required to perform their duties, and all access is regularly audited by our information security team.
Rk66 players have the right to request a copy of the personal data we hold, request corrections to inaccurate information, and in certain circumstances, request the deletion of that data. Requests can be submitted through our support team at any time.
In the event of any security incident involving player data, rk66 is committed to notifying affected players within the timeframe required by applicable data protection regulations, along with the steps taken to address the incident.
Important Note: By using the rk66 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
Rk66 (hereinafter referred to as "we", "Platform", or "rk66") is fully committed to protecting the privacy of all users who access rk66.wine and all related services, including the rk66 mobile app. This Privacy Policy is established to ensure that you, as a player, have a clear understanding of your rights regarding your personal data.
This policy applies to all personal information collected when you browse our website, register an account, make deposits or withdrawals, use customer support services, or interact with any feature of our platform. It also covers data we collect automatically through technologies such as cookies and server logs.
Rk66 complies with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA), and operates in accordance with the principles of lawful, fair, and transparent data processing.
Rk66 only collects data that is strictly necessary to provide our players with a safe, lawful, and quality service. The following are the categories of data we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, ID card number, gender | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, mobile number, full address | Account communications, security notifications |
| Financial Data | Bank account number, deposit and withdrawal records | Payment processing, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Account security, fraud detection |
| Game Data | Betting history, win records, bonus usage | Regulatory compliance, responsible gaming |
| Communication Data | Live chat records, support emails, feedback | Service improvement, complaint resolution |
Sensitive Data: We do not collect sensitive data such as health information, religious beliefs, political views, or biometric data unless specifically required for legally permitted identity verification purposes and with your explicit consent.
Rk66 uses the personal data collected solely for the following legitimate and transparent purposes:
Rk66 does not use your data for any purpose beyond the list above without first obtaining your renewed consent.
Rk66 does not sell or disclose players' personal data to third parties for commercial purposes. However, in the course of operating the platform, personal data may be shared with the following categories of parties under limited and controlled circumstances:
All third parties that receive rk66 player data are required to comply with data protection standards equivalent to our own and are prohibited from using that data for any purpose other than that specified in the service agreement.
Rk66 continuously invests in cybersecurity infrastructure to ensure player data is always protected against unauthorised access, leaks, alteration, or destruction. Among the security measures we have implemented:
Shared Responsibility: While rk66 implements a wide range of security measures, the security of your account also depends on your own actions. Please use a strong, unique password, do not share your login credentials, and enable 2FA for optimal protection.
Rk66 does not retain players' personal data for longer than is necessary for the purposes stated in this Privacy Policy, or as required by applicable law. The following are the data retention guidelines we follow:
Once data is no longer needed and there is no legal obligation to retain it, rk66 will delete or anonymise it using secure, irreversible procedures.
The rk66 website uses cookies and similar tracking technologies to enhance user experience, maintain secure login sessions, and understand how players use our platform. The cookies we use are grouped into the following categories:
You can manage your cookie settings through your internet browser. Please note that disabling certain cookies may affect your experience on the rk66 platform.
As an rk66 player, you have the following rights regarding the personal data we hold. We are committed to facilitating the exercise of these rights promptly and without unnecessary obstacles.
You have the right to request a copy of all personal data that rk66 holds about you in an easily readable format.
If any of your personal data is inaccurate or out of date, you have the right to request an immediate correction.
Under certain circumstances, you have the right to request the deletion of your personal data, subject to any legal obligations still in force.
You may withdraw consent to receive marketing communications at any time without affecting other services.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
Under certain circumstances, you may request rk66 to restrict the processing of your personal data while a dispute is being resolved.
To exercise any of the above rights, contact the rk66 support team via live chat or email. We will process your request within 30 business days and provide a clear response regarding the action taken.
The rk66 platform is strictly for individuals aged 18 and above. We do not provide services to minors and do not knowingly collect any personal data from individuals under the age of 18.
Should we discover that personal data of a minor has been collected without our knowledge — for example, through a false registration using another person's information — we will immediately take the following steps:
If you believe that a minor has registered on the rk66 platform, please contact us immediately through our 24/7 support channels so that appropriate action can be taken without delay.
Rk66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to our platform. Players will be notified of any material changes through:
The "Last Updated" date at the top of this document reflects when this Privacy Policy was last amended. Continued use of the rk66 platform after changes take effect constitutes acceptance of the updated terms.
For any enquiries, concerns or requests relating to this Privacy Policy or the management of your personal data, you may contact the rk66 privacy and data protection team through the following channels:
When submitting a personal data request, please include your full name, rk66 account username, and a clear description of your request so we can process it quickly and accurately. All requests will be handled in order of priority.