Terms and Conditions of Use rk66 Platform

1Definitions and Scope of Agreement

In this Terms and Conditions document, "RK66", "we", "Platform", or "website" refers to the official RK66 website accessible at rk66.wine and all associated subdomains and mobile applications. "Player", "user", or "you" refers to any individual who accesses, registers for, or uses the RK66 platform.

These Terms and Conditions constitute a legally binding agreement between you as the player and rk66 management. This document is incorporated together with the Privacy Policy, Responsible Gaming Policy, and any specific promotion terms issued from time to time, all of which form the entire agreement between both parties.

The scope of this agreement covers all services provided by rk66, including but not limited to slot games, bingo, sports betting, live casino, tournaments, loyalty programs, bonuses and promotions, as well as all account functions including deposits and withdrawals.

2Registration Eligibility

To register and use the rk66 platform, you must meet all of the following eligibility requirements at the time of registration and throughout the duration of your account usage:

• At least 18 years old on the date of registration.
• Not prohibited by local or international law from using online gaming services.
• Registering in a personal capacity and not on behalf of any business entity or third party.
• Providing accurate, truthful, and up-to-date personal information during registration.
• Have never had an account at rk66 previously terminated due to a terms violation.
• Are not currently under an active self-exclusion program at rk66 or any related gaming platform.

3Player Account

Each player is only permitted to register and maintain one active account at rk66. Registering multiple accounts with the same or different information is prohibited and may result in the termination of all associated accounts and the freezing of any account balances.

During registration, you are required to provide your full name, date of birth, a valid email address, and an active mobile number. All information must be accurate and current. Players are responsible for updating their profile information should any changes occur.

You are solely responsible for keeping your account login credentials secure. Any activity that occurs through your account is considered to have been carried out by you, unless you have promptly reported account misuse to the RK66 support team. RK66 will not be held liable for any losses arising from a player disclosing their password to another party.

4Deposits and Payments

Rk66 supports a range of local Malaysian payment methods including FPX, DuitNow QR, TNG eWallet, Boost, Maybank2u, CIMB Clicks, and other online banking methods listed on the Deposit page. All transactions are processed in Malaysian Ringgit (MYR).

It is the player's responsibility to ensure that deposits are made using a payment method registered in their own name. RK66 does not accept deposits from third-party accounts. If a deposit is received from an unverifiable source, RK66 reserves the right to return the funds and suspend the associated account pending investigation.

• The minimum deposit amount is as stated on the Deposit page and may vary depending on the payment method.
• Rk66 does not charge fees on deposits; however, third-party payment providers may apply their own charges.
• Successful deposits are typically credited to your account within a few minutes. Should a delay occur, players may contact the support team.
• Rk66 reserves the right to set daily, weekly, or monthly deposit limits for security and responsible gaming purposes.

5Fund Withdrawal

Players may submit a withdrawal request at any time, subject to the following conditions. RK66 is committed to processing valid withdrawal requests within 24 working hours from the date the request is submitted.

• Withdrawals will only be processed to the same bank account or payment method used for the deposit, or one that has been verified through the KYC process.
• The account must have completed full identity verification before the first withdrawal is approved.
• If a bonus has been received, the bonus wagering requirements must be fully met before a withdrawal can be processed.
• Rk66 reserves the right to request additional documentation for withdrawals exceeding a certain amount as an anti-money laundering measure.
• The minimum withdrawal amount is as stated on the relevant page.

6Bonuses and Promotions

Rk66 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, seasonal promotions, and a VIP loyalty program. All bonuses are subject to their respective specific terms stated in the relevant promotion terms.

The general terms applicable to all rk66 bonuses are as follows:

• Bonuses may only be claimed by players who meet the stated eligibility requirements.
• Bonus abuse, including the use of wagering strategies deliberately designed to meet turnover requirements without genuine risk, is strictly prohibited.
• Rk66 reserves the right to void bonuses and associated wins if there is evidence of abuse.
• Wagering requirements must be met within the specified timeframe. Bonuses that remain unused after the expiry period will automatically lapse.
• Only one welcome bonus is permitted per player, per household, per device, and per IP address.

7Game Rules

All games available on the rk66 platform use licensed software from internationally accredited game providers. The Random Number Generator (RNG) used in the games has been certified by independent certification bodies to ensure game outcomes are fully random and fair.

The Return to Player (RTP) rate for each game is as stated in the respective game information. This RTP is calculated based on millions of rounds and represents a long-term average, not a guaranteed outcome for any individual gaming session.

• Players are responsible for understanding the rules of each game before playing.
• In the event of a technical malfunction during a gaming session, rk66 reserves the right to void the affected rounds. Any affected funds will be returned to the player's account.
• In the event of a dispute regarding game outcomes, rk66's server records shall be considered conclusive evidence.
• The use of automation software, bots, or any tools that manipulate the game system is strictly prohibited.

8Accepted Player Conduct

Rk66 is committed to providing a safe, fair, and enjoyable gaming environment for all players. Players are required to conduct themselves in a manner that respects the platform community and complies with all established rules.

The following actions are strictly prohibited on the rk66 platform:

• Money laundering or using the platform for any illegal financial purposes.
• Use of multiple accounts or colluding with other players to exploit the bonus or game system.
• Any attempt to hack, damage, or disrupt the technical infrastructure of the rk66 platform.
• Using offensive or threatening language, or harassing support staff or other players.
• Spreading false information about RK66 on public platforms with the intent to cause reputational damage.
• Using deposit methods obtained illegally or through credit card fraud.

9Account Termination and Closure

Players may close their account at any time by contacting the RK66 support team via live chat or email. Before closure is processed, any valid remaining balance in the account will be returned to the player via their verified payment method, subject to the applicable withdrawal conditions.

Rk66 reserves the right to suspend or terminate a player's account without prior notice under the following circumstances:

• Confirmation that a player has provided false information during registration or the KYC process.
• Violation of any part of these Terms and Conditions.
• Actions or activities deemed harmful to the integrity of the platform or other players.
• Requests from relevant legal authorities.
• Players found to be involved in money laundering or financial fraud activities.

If an account is terminated due to a terms violation, rk66 reserves the right to hold funds associated with fraudulent activity while an investigation is conducted. Legitimate funds will be returned once the investigation is concluded.

10RK66's Limitation of Liability

Rk66 strives to ensure the platform operates smoothly and without interruption at all times. However, as with any online service, technical disruptions, system maintenance, or factors beyond our control may occasionally occur.

Rk66 shall not be held liable for:

• Losses caused by internet service disruptions or technical issues on the player's end.
• Losses arising from a player disclosing their login credentials to another party.
• Unsatisfactory game results, given that all games operate on the principle of transparent random chance.
• Losses exceeding the amount deposited by the player into their RK66 account.

11Responsible Gaming

Rk66 takes our social responsibility toward player well-being seriously. We believe that gaming should remain a form of enjoyable entertainment and should never become a source of financial or emotional stress for anyone.

Rk66 provides the following self-control tools, accessible directly from within your account:

• Deposit Limit — Set daily, weekly, or monthly deposit limits to control your gaming spending.
• Loss Limit — Set a maximum loss limit within a specified time period.
• Cool-Off Period — Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion — Exclude yourself from the platform permanently or for an extended period.
• Time Reminder — Receive reminders once you have been playing for a specified duration.

If you or someone you know needs assistance with gambling addiction, please contact a relevant support organisation in Malaysia. rk66 is always ready to help connect players with the appropriate support resources.

12Governing Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of the rk66 platform. Any dispute arising from or in connection with the use of the rk66 platform shall first be resolved through an internal consultation process between the player and rk66 management.

If a dispute cannot be resolved through consultation within 30 days from the date the dispute was raised in writing, both parties agree to refer the matter to a mutually agreed independent arbitrator.

The Bahasa Melayu version of this document is provided as a translation for convenience. Should any discrepancy arise between different language versions, the English version shall be considered the definitive version for legal interpretation purposes.